Terms of Service
Last updated: 4 April 2026
Agreement to Terms
These Terms of Service (“Terms”) govern your access to and use of the Pets and Vets website and services. By using this veterinary price comparison platform, you agree to these Terms in full. If you do not agree, please do not use the service.
Description of Service
Pets and Vets is a free comparison platform for UK pet owners and veterinary professionals. Our services include:
- Real-time comparison of pet medication prices from multiple UK online veterinary pharmacies
- Comparison of veterinary service prices (consultations, neutering, vaccinations, and more) across UK practices
- Search functionality using keyword, category, and intelligent filters
- Direct links to third-party pharmacies for purchases
- Price tracking and historical data for veterinary medications
- Practice dashboard tools for veterinary practices to manage and publish their service prices
User Responsibilities
By using our website, you agree to:
- Use the site only for lawful and personal purposes
- Provide accurate information when submitting forms
- Not interfere with or disrupt the platform's functionality
- Not scrape, extract, or reuse our data using automated tools without prior written permission
- Respect all intellectual property and copyright restrictions
- Comply with all applicable UK laws and regulations
Veterinary Practice Users
Veterinary practices that access the platform dashboard agree to:
- Provide accurate and up-to-date service pricing information
- Only log in using email addresses authorised for their practice
- Not misrepresent their practice, services, or pricing
- Keep their practice information current and accurate
Medical Information Disclaimer
Important: Pets and Vets is a price comparison platform. We do not provide medical or veterinary advice and do not sell medications.
- Always consult a registered veterinarian before giving medications to your pet
- Prescription medications require a valid veterinary prescription
- We are not liable for errors or omissions in medication descriptions or prices
- All listings are subject to change without notice
Third-Party Partners
We connect users to licensed third-party pharmacies and display pricing from veterinary practices. Please note:
- Pets and Vets is not responsible for third-party website content or services
- All medication purchases are made directly with the pharmacy, not through us
- Each pharmacy sets its own terms, pricing, delivery options, and policies
- We may earn affiliate commissions from partner pharmacies for referred sales
- Prices and availability shown on our site are updated regularly but may not always reflect real-time changes
Intellectual Property
All content on the Pets and Vets website — including logos, designs, databases, search algorithms, features, and functionality — is the intellectual property of Pets and Vets or its licensors. You may not copy, reproduce, modify, or redistribute any part of the site without prior written permission.
Limitation of Liability
To the fullest extent permitted by law, Pets and Vets shall not be held liable for any damages resulting from:
- Loss of profits, business, or data
- Errors, omissions, or outdated information on the platform
- Third-party pharmacy issues, including delivery failures or incorrect dispensing
- Improper use of medication based on information found on our site
- Website interruptions, downtime, or technical issues
- Inaccurate veterinary service prices submitted by practices
Privacy
Your data is handled in accordance with our Privacy Policy. By using our site, you consent to the collection and use of your information as described there.
Termination
We reserve the right to suspend or terminate your access to the service without notice if you violate these Terms or engage in conduct that we reasonably consider harmful to the platform or its users.
Changes to Terms
We may update these Terms at any time. Significant changes will be posted on this page with a revised date. Continued use of the platform after changes are posted constitutes acceptance of the updated Terms.
Governing Law
These Terms are governed by the laws of England and Wales. Any disputes arising from or relating to these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.
Contact
If you have questions about these Terms, please contact us:
Email: legal@petsandvets.co.uk